Legal

Affiliate Program Terms

Effective date: July 10, 2026 · Last updated: July 10, 2026

These Affiliate Program Terms govern participation in the TruckLoad.me affiliate, referral, sales agent, ambassador, partner, or commission program.

The program is operated by Core Business Consulting FZE LLC, Ajman Media City Free Zone, License No. 3337, United Arab Emirates, operating as TruckLoad.me.

By applying to the program, accepting an invitation, receiving a referral link or code, accessing the affiliate dashboard, submitting leads, promoting TruckLoad.me, or accepting commission payments, you agree to these Affiliate Program Terms.

If you do not agree, you must not participate in the program.

1. Purpose of the Program

TruckLoad.me operates a freight technology platform connecting truckers, carriers, fleet owners, brokers, and shippers.

The Affiliate Program allows approved affiliates to refer eligible truckers, carriers, brokers, logistics companies, fleet owners, and shippers to TruckLoad.me in exchange for commission, subject to these Terms.

The purpose of the program is to generate genuine, high-quality, paying customers for TruckLoad.me.

2. Important Status Notice

Participation in the Affiliate Program does not make you an employee, partner, shareholder, director, officer, franchisee, broker, legal representative, commercial agent, transport agent, or authorized signatory of TruckLoad.me.

You are an independent contractor/referral partner only.

You may not:

  1. Sign contracts on behalf of TruckLoad.me.
  2. Collect money on behalf of TruckLoad.me unless expressly authorized in writing.
  3. Promise pricing, discounts, credit, refunds, commissions, loads, income, or approval unless expressly authorized by TruckLoad.me.
  4. Represent yourself as an employee or official agent of TruckLoad.me.
  5. Make legal, financial, transport, customs, insurance, or commercial commitments on behalf of TruckLoad.me.

3. Eligibility

To participate, you must:

  1. Be at least 18 years old.
  2. Provide accurate identity, contact, payment, and tax information.
  3. Have legal authority to enter into these Terms.
  4. Comply with all applicable laws, including marketing, data protection, telecom, advertising, anti-spam, anti-fraud, tax, and commercial laws.
  5. Be approved by TruckLoad.me.

TruckLoad.me may approve, reject, suspend, or remove any affiliate at its discretion.

Approval into the program does not guarantee continued participation, commission, leads, access, or payment.

4. Affiliate Approval

TruckLoad.me may require affiliates to complete onboarding, identity checks, training, compliance review, or approval before promoting the platform.

We may request:

  1. Full name
  2. Company name
  3. Emirates ID, passport, CNIC, or other identity document
  4. Trade license or business registration, if applicable
  5. Phone number
  6. Email address
  7. Bank details
  8. Country of residence
  9. Marketing channels
  10. Social media profiles
  11. Tax information
  12. Prior sales or logistics experience
  13. Any other information reasonably required for compliance or payout processing

Failure to provide accurate information may result in rejection, suspension, non-payment, or termination.

5. Commission Offer

Unless otherwise agreed in writing, approved affiliates may earn:

20% commission on eligible net subscription revenue received by TruckLoad.me from each approved referred customer for up to 12 months.

This commission applies only to eligible customers who:

  1. Were validly referred by the affiliate.
  2. Were not already known to TruckLoad.me.
  3. Successfully register with TruckLoad.me.
  4. Complete required onboarding and verification.
  5. Subscribe to a paid plan.
  6. Complete any applicable free trial.
  7. Make actual subscription payments to TruckLoad.me.
  8. Do not cancel, refund, charge back, dispute, or reverse the payment.
  9. Are not fraudulent, duplicate, fake, self-referred, or otherwise ineligible.

Commission is not earned merely because a lead is submitted, a signup is created, a free trial starts, or a user downloads the app.

6. Net Subscription Revenue

Commission is calculated on net subscription revenue actually received and retained by TruckLoad.me.

Net subscription revenue excludes:

  1. VAT
  2. Sales tax
  3. Government fees
  4. Discounts
  5. Coupons
  6. Credits
  7. Refunds
  8. Chargebacks
  9. Reversed payments
  10. Failed payments
  11. Free trial periods
  12. Promotional free months
  13. Setup fees unless expressly approved
  14. Enterprise implementation fees unless expressly approved
  15. Third-party pass-through charges
  16. Penalties or late fees
  17. Payment processor deductions where applicable
  18. Any amount not actually received or retained by TruckLoad.me

TruckLoad.me’s internal billing records are the primary basis for commission calculation.

7. Free Trial Rule

If a referred customer receives a free trial, promotional period, free months, discounted onboarding, or delayed billing period, commission will not be payable until the customer begins paying and TruckLoad.me actually receives the subscription payment.

For example, if a referred customer receives two months free, the affiliate will not earn commission during those free months. Commission begins only after the customer becomes a paying subscriber and payment is successfully received and retained by TruckLoad.me.

8. Commission Duration

Eligible commission may be payable for up to 12 months from the referred customer’s first successful paid subscription payment.

Commission ends earlier if:

  1. The customer cancels.
  2. The customer does not pay.
  3. The customer downgrades to a free or non-commissionable plan.
  4. The payment fails.
  5. The payment is refunded.
  6. The payment is charged back.
  7. The customer is removed for fraud, abuse, non-compliance, or misuse.
  8. The affiliate is terminated for breach.
  9. TruckLoad.me determines the referral was invalid, duplicated, fraudulent, or ineligible.
  10. These Terms or the commission structure are changed according to these Terms.

No commission is payable after the 12-month commission period unless expressly agreed in writing.

9. Payout Threshold

Commission becomes payable only when the affiliate’s approved commission balance reaches at least:

AED 200

If the affiliate’s approved balance is below AED 200, the balance may be carried forward to the next payout cycle.

TruckLoad.me is not required to process payouts below AED 200 unless it chooses to do so at its discretion.

10. Payout Schedule

Subject to these Terms, approved commissions may be paid monthly.

TruckLoad.me may process affiliate payouts after the end of each calendar month, once customer payments are received, checked, reconciled, and confirmed.

TruckLoad.me may delay payout where:

  1. Customer payment is pending.
  2. Customer payment is disputed.
  3. Customer payment is subject to refund risk.
  4. Customer verification is incomplete.
  5. Affiliate verification is incomplete.
  6. Bank details are missing or incorrect.
  7. Fraud review is pending.
  8. Compliance review is pending.
  9. The payout threshold has not been reached.
  10. The affiliate is under investigation.
  11. Required invoice or tax information has not been provided.

TruckLoad.me is not responsible for delays caused by banks, payment processors, incorrect bank details, compliance checks, public holidays, exchange controls, sanctions screening, or third-party payment systems.

11. Payment Method

Affiliate payments may be made by bank transfer, online payment provider, wallet, or another method approved by TruckLoad.me.

Affiliates are responsible for providing correct payout details.

TruckLoad.me is not responsible for failed, delayed, misdirected, or rejected payments caused by incorrect information supplied by the affiliate.

Any bank charges, transfer fees, intermediary fees, currency conversion fees, withholding taxes, or payment provider charges may be deducted from the payout unless otherwise agreed in writing.

12. Taxes

Affiliates are responsible for their own taxes, filings, invoices, registrations, declarations, social security, employment obligations, and government charges arising from commissions received.

TruckLoad.me may request tax documentation, invoices, residency details, or other compliance information before releasing payment.

Where required by law, TruckLoad.me may withhold, deduct, report, or disclose payment information to tax authorities or competent authorities.

13. Referral Attribution

A referral may be tracked through:

  1. Affiliate link
  2. Affiliate code
  3. Approved landing page
  4. Affiliate dashboard
  5. Manual lead submission
  6. Written confirmation by TruckLoad.me
  7. CRM record
  8. Other approved tracking method

TruckLoad.me decides whether a referral is valid and attributable to an affiliate.

A referral may be rejected if:

  1. The customer already existed in TruckLoad.me records.
  2. The customer was already in discussion with TruckLoad.me.
  3. The customer came through another channel first.
  4. The customer used another affiliate’s link or code.
  5. The lead was duplicated.
  6. The customer self-registered without valid attribution.
  7. The lead details were inaccurate or incomplete.
  8. The customer was fake, low quality, or non-genuine.
  9. The referral was generated through prohibited marketing.
  10. The referral was generated through fraud, spam, misrepresentation, or abuse.

TruckLoad.me’s attribution decision is final unless there is clear evidence of error.

14. Manual Lead Submission

If an affiliate submits leads manually, the affiliate must provide accurate and complete information.

Lead details may include:

  1. Company name
  2. Contact person
  3. Phone number
  4. Email address
  5. User type
  6. Country/city
  7. Fleet size, if known
  8. Truck type, if known
  9. Business type
  10. Source of the lead
  11. Date of first contact
  12. Proof of relationship or outreach, if requested

TruckLoad.me may reject manual leads that are incomplete, already known, unqualified, duplicate, unverifiable, or obtained improperly.

Affiliates must not submit leads without a lawful basis, consent where required, or proper permission to share contact details.

15. Existing Customers and Existing Leads

No commission is payable for:

  1. Existing TruckLoad.me customers.
  2. Users already registered on the platform.
  3. Leads already in TruckLoad.me’s CRM.
  4. Companies already contacted by TruckLoad.me.
  5. Companies already in an active sales pipeline.
  6. Past customers reactivating their account.
  7. Users referred by TruckLoad.me staff or another affiliate first.
  8. Duplicate branches, duplicate accounts, or related entities unless expressly approved.
  9. Self-referrals or referrals from the affiliate’s own company unless expressly approved.

TruckLoad.me may approve exceptions in writing at its discretion.

16. Self-Referrals and Related-Party Referrals

Affiliates may not earn commission from:

  1. Their own account.
  2. Their own company account.
  3. Their employer’s account.
  4. Their family member’s fake or non-genuine account.
  5. Accounts created only to generate commission.
  6. Accounts where the affiliate funds the customer subscription.
  7. Accounts where the customer is not a genuine independent commercial user.

TruckLoad.me may reject or claw back such commissions.

17. Customer Quality

The Affiliate Program is intended to bring genuine, paying, long-term users to TruckLoad.me.

Affiliates should prioritize quality over volume.

TruckLoad.me may reject, reduce, or terminate commissions where referred users:

  1. Submit fake documents.
  2. Fail verification.
  3. Abuse free trials.
  4. Do not pay.
  5. Cancel immediately.
  6. Create duplicate accounts.
  7. Misuse the platform.
  8. Post fake loads.
  9. Submit fake bids.
  10. Engage in fraud.
  11. Generate excessive complaints.
  12. Cause legal, brand, compliance, billing, or operational risk.

18. Company-Provided Leads

TruckLoad.me may provide leads, contact lists, scripts, sales material, or target accounts to affiliates.

Company-provided leads remain the confidential property of TruckLoad.me.

Affiliates may use company-provided leads only for the purpose of promoting TruckLoad.me.

Affiliates may not:

  1. Copy company-provided leads for personal use.
  2. Sell or share company-provided leads.
  3. Use company-provided leads for another business.
  4. Contact company-provided leads for unrelated services.
  5. Upload company-provided leads into third-party tools without permission.
  6. Retain company-provided leads after termination.
  7. Use the leads to build a competing database, marketplace, CRM, transport directory, or sales list.

Upon request or termination, affiliates must delete or return company-provided lead data.

19. Affiliate Marketing Rules

Affiliates must promote TruckLoad.me honestly, professionally, and lawfully.

Affiliates may not:

  1. Make false or misleading claims.
  2. Guarantee loads.
  3. Guarantee earnings.
  4. Guarantee profit.
  5. Guarantee customer approval.
  6. Guarantee carrier approval.
  7. Guarantee shipment volume.
  8. Guarantee bidding success.
  9. Guarantee payment from shippers or brokers.
  10. Misrepresent TruckLoad.me pricing.
  11. Misrepresent free trial terms.
  12. Misrepresent commission rules.
  13. Claim TruckLoad.me is a carrier, freight forwarder, customs broker, insurance provider, or transport employer.
  14. Claim TruckLoad.me employs truck drivers.
  15. Claim TruckLoad.me guarantees cargo, payment, routes, or bookings.
  16. Use pressure tactics, threats, deception, or harassment.
  17. Target users through illegal, intrusive, or non-compliant marketing.
  18. Damage TruckLoad.me’s reputation.

All marketing must be accurate, clear, and approved where required.

20. Approved Marketing Channels

Affiliates may use only lawful and appropriate channels, such as:

  1. Personal network referrals
  2. Direct business introductions
  3. Approved phone outreach
  4. Approved WhatsApp outreach
  5. Approved email outreach
  6. Approved social media posts
  7. Approved social media DMs
  8. Logistics communities where promotion is allowed
  9. Events and trade conversations
  10. Approved landing pages
  11. Approved paid ads, only with written permission

TruckLoad.me may restrict or ban any channel at any time.

21. Prohibited Marketing Channels and Practices

Affiliates may not use:

  1. Spam email
  2. Spam WhatsApp messages
  3. Spam SMS
  4. Illegal robocalls
  5. Unauthorized automated calling
  6. Unauthorized bulk messaging
  7. Misleading ads
  8. Fake testimonials
  9. Fake reviews
  10. Fake social media accounts
  11. Fake TruckLoad.me pages
  12. Impersonation
  13. Misleading domains
  14. Trademark bidding without permission
  15. Pop-ups, malware, adware, spyware, or forced redirects
  16. Coupon abuse
  17. Click fraud
  18. Cookie stuffing
  19. Hidden affiliate links
  20. Unauthorized scraping
  21. Paid ads using TruckLoad.me’s brand without written approval
  22. Marketing to minors
  23. Marketing to people who have opted out
  24. Calling numbers on do-not-contact or do-not-call lists
  25. Any practice that violates applicable law or platform policy

Violation may result in immediate termination and loss of unpaid commissions.

22. Telephone, WhatsApp, SMS, and Direct Outreach Compliance

Affiliates must comply with all applicable laws and regulations for phone calls, WhatsApp, SMS, email, social DMs, and other direct outreach.

Before making marketing calls or sending direct marketing messages, affiliates must ensure they have the required consent, approval, license, lawful basis, and compliance process.

Affiliates must:

  1. Identify themselves clearly.
  2. Identify that they are promoting TruckLoad.me as an independent affiliate.
  3. State the purpose of the communication.
  4. Respect opt-out requests immediately.
  5. Avoid repeated unwanted contact.
  6. Avoid calling or messaging people who have refused contact.
  7. Avoid contacting people through unlawful data sources.
  8. Maintain outreach records where required.
  9. Follow permitted calling times where applicable.
  10. Follow do-not-call and do-not-contact rules where applicable.
  11. Use only approved numbers, accounts, and sender identities where required.
  12. Avoid pressure, deception, harassment, or misleading claims.

Affiliates may not conduct telephone marketing in the UAE or any other regulated jurisdiction unless they have all required approvals and TruckLoad.me has given written permission.

If an affiliate breaches marketing, telecom, data protection, spam, privacy, or consumer protection laws, the affiliate is solely responsible for the breach and must indemnify TruckLoad.me.

23. Data Protection and Lead Privacy

Affiliates must handle personal data lawfully, securely, and only for approved TruckLoad.me referral purposes.

Personal data may include names, phone numbers, emails, business contacts, driver details, company details, vehicle details, documents, and communication records.

Affiliates must not:

  1. Collect data unlawfully.
  2. Buy illegal contact lists.
  3. Scrape personal data without permission.
  4. Share personal data without authority.
  5. Store data insecurely.
  6. Use customer data for unrelated services.
  7. Sell or transfer lead data.
  8. Continue contacting users after opt-out.
  9. Upload lead data into unauthorized tools.
  10. Retain data longer than necessary.
  11. Misuse TruckLoad.me user data.

Affiliates must promptly notify TruckLoad.me of any data breach, unauthorized access, lost device, accidental disclosure, or suspected misuse involving TruckLoad.me leads or customers.

24. Brand Use

TruckLoad.me may provide logos, screenshots, brand assets, scripts, pitch decks, flyers, landing page copy, videos, app screenshots, or approved marketing material.

Affiliates may use TruckLoad.me brand assets only as permitted by TruckLoad.me.

Affiliates may not:

  1. Modify the logo without permission.
  2. Use outdated or misleading screenshots.
  3. Create fake TruckLoad.me websites.
  4. Register domains containing “TruckLoad” or confusingly similar names.
  5. Create social media accounts pretending to be TruckLoad.me.
  6. Use the brand for unrelated services.
  7. Use the brand in offensive, illegal, misleading, or low-quality content.
  8. Run paid ads using TruckLoad.me’s brand without written approval.
  9. Claim endorsement beyond participation in the Affiliate Program.
  10. Publish legal, pricing, commission, or platform claims not approved by TruckLoad.me.

TruckLoad.me may require removal or correction of any marketing material at any time.

25. Approved Claims

Affiliates may make simple, accurate statements such as:

  1. TruckLoad.me is a freight technology platform.
  2. TruckLoad.me helps truckers, carriers, brokers, and shippers connect.
  3. TruckLoad.me allows eligible users to post, find, bid on, or manage loads.
  4. TruckLoad.me offers digital tools for freight opportunities.
  5. TruckLoad.me may offer free trials or promotions where available.
  6. Users must complete registration and verification.
  7. Subscription plans are subject to TruckLoad.me pricing and terms.

Affiliates must always direct users to TruckLoad.me for final pricing, plan details, eligibility, verification, and official terms.

26. Prohibited Claims

Affiliates must not say or imply:

  1. TruckLoad.me guarantees income.
  2. TruckLoad.me guarantees loads.
  3. TruckLoad.me guarantees trucker approval.
  4. TruckLoad.me guarantees shipper approval.
  5. TruckLoad.me guarantees payment from other users.
  6. TruckLoad.me guarantees any number of jobs, trips, bids, or customers.
  7. TruckLoad.me directly employs truckers.
  8. TruckLoad.me owns or operates the trucks.
  9. TruckLoad.me is responsible for cargo.
  10. TruckLoad.me provides cargo insurance.
  11. TruckLoad.me is a customs broker.
  12. TruckLoad.me is a freight forwarder unless expressly stated by TruckLoad.me.
  13. TruckLoad.me will solve all transport problems.
  14. TruckLoad.me is free forever unless officially stated.
  15. A customer will definitely earn more after joining.
  16. A customer will definitely reduce empty trips.
  17. Subscription approval is automatic.
  18. Commission is guaranteed regardless of customer payment.

27. Paid Advertising

Affiliates may not run paid ads for TruckLoad.me without prior written approval.

This includes ads on:

  1. Google
  2. Meta
  3. Instagram
  4. Facebook
  5. TikTok
  6. LinkedIn
  7. Snapchat
  8. YouTube
  9. Search engines
  10. Display networks
  11. Classified platforms
  12. Job boards
  13. WhatsApp broadcast tools
  14. SMS platforms
  15. Any other paid acquisition channel

If approved, TruckLoad.me may set rules for targeting, copy, budget, landing pages, keywords, negative keywords, creatives, tracking, brand bidding, and compliance.

Affiliates may not bid on TruckLoad.me branded keywords, confusingly similar names, competitor confusion terms, or restricted keywords without written permission.

28. Content Approval

TruckLoad.me may require approval before affiliates publish or distribute:

  1. Ads
  2. Flyers
  3. Videos
  4. Landing pages
  5. Social posts
  6. WhatsApp broadcast messages
  7. Email campaigns
  8. Call scripts
  9. Presentations
  10. Screenshots
  11. Testimonials
  12. Earnings examples
  13. Case studies
  14. Translations
  15. Promotions

TruckLoad.me may reject or require edits to any content at its discretion.

Approval of one piece of content does not mean future content is approved.

29. Confidentiality

Affiliates may receive confidential information from TruckLoad.me.

Confidential information includes:

  1. Leads
  2. Customer lists
  3. Pricing strategy
  4. Commission rates
  5. Sales scripts
  6. Internal documents
  7. Product roadmap
  8. Dashboard data
  9. User data
  10. Operational data
  11. Partner data
  12. Campaign data
  13. Business strategy
  14. Financial information
  15. Technical information
  16. Non-public platform features
  17. Any information marked confidential or reasonably understood to be confidential

Affiliates must protect confidential information and use it only for approved TruckLoad.me referral activity.

Affiliates may not disclose, sell, copy, publish, or misuse confidential information.

This confidentiality obligation continues after termination.

30. Non-Circumvention

Affiliates may not use TruckLoad.me data, leads, customers, internal information, contacts, or marketplace knowledge to bypass, compete against, damage, or exploit TruckLoad.me.

Affiliates may not:

  1. Move TruckLoad.me leads to another platform.
  2. Sell TruckLoad.me leads to competitors.
  3. Build a competing freight marketplace using TruckLoad.me data.
  4. Encourage users to avoid TruckLoad.me subscriptions.
  5. Use TruckLoad.me materials to sell unrelated products.
  6. Approach TruckLoad.me users for competing services using information obtained from TruckLoad.me.
  7. Misuse the affiliate role to access customer data.
  8. Interfere with TruckLoad.me customer relationships.

31. No Authority to Negotiate Special Terms

Affiliates may not negotiate or promise special terms unless TruckLoad.me gives written approval.

This includes:

  1. Discounts
  2. Free trials
  3. Refunds
  4. Payment extensions
  5. Enterprise deals
  6. Custom pricing
  7. Feature access
  8. Commission sharing
  9. Legal terms
  10. Service guarantees
  11. Support commitments
  12. Cargo, insurance, or freight promises

Any unauthorized promise made by an affiliate is the affiliate’s responsibility and is not binding on TruckLoad.me.

32. No Collection of Customer Payments

Affiliates may not collect subscription payments, cash, deposits, transport charges, onboarding fees, or any other customer payment on behalf of TruckLoad.me unless expressly authorized in writing.

Customers must pay TruckLoad.me only through approved official payment channels.

If an affiliate collects money without authorization, TruckLoad.me may terminate the affiliate immediately, cancel commissions, report the matter to authorities, and seek recovery of losses.

33. Refunds, Chargebacks, and Clawbacks

If TruckLoad.me refunds, reverses, discounts, credits, writes off, or loses payment from a referred customer, any related commission may be cancelled, reduced, withheld, or clawed back.

TruckLoad.me may deduct clawbacks from future payouts.

Clawbacks may apply where:

  1. Customer payment is refunded.
  2. Customer payment is charged back.
  3. Customer payment fails.
  4. Customer cancels.
  5. Customer was fraudulent.
  6. Customer was duplicate.
  7. Customer was not eligible.
  8. Customer was obtained through prohibited marketing.
  9. Affiliate breached these Terms.
  10. Commission was paid by mistake.

TruckLoad.me may recover overpaid commissions.

34. Fraud and Abuse

TruckLoad.me has zero tolerance for affiliate fraud.

Fraud or abuse includes:

  1. Fake signups
  2. Fake companies
  3. Fake documents
  4. Fake phone numbers
  5. Duplicate accounts
  6. Self-referrals
  7. Commission manipulation
  8. Coupon abuse
  9. Fake app downloads
  10. Fake payment activity
  11. Bot traffic
  12. Click fraud
  13. Fake leads
  14. Misleading lead source
  15. Unauthorized incentives
  16. Paying users to sign up without disclosure
  17. Creating accounts for users without their consent
  18. Using customer cards without authorization
  19. Misrepresenting user identity
  20. Any attempt to generate unearned commission

TruckLoad.me may investigate, suspend, terminate, withhold commission, claw back commission, and take legal action for fraud or abuse.

35. Incentives and Discounts

Affiliates may not offer cash, gifts, discounts, rebates, prizes, coupons, referral kickbacks, or other incentives to customers unless approved in writing by TruckLoad.me.

Affiliates may not share their commission with customers as an inducement unless approved in writing.

Unauthorized incentives may make the referral ineligible for commission.

36. Sub-Affiliates and Team Members

Affiliates may not appoint sub-affiliates, agents, employees, callers, freelancers, agencies, or subcontractors to promote TruckLoad.me without written approval.

If TruckLoad.me approves sub-affiliates or team members, the main affiliate remains responsible for their conduct, compliance, claims, data handling, and breaches.

TruckLoad.me may require separate onboarding, KYC, training, or approval for each person involved.

37. Training and Performance

TruckLoad.me may provide training, scripts, product explanations, sales materials, pitch guidance, or compliance instructions.

Affiliates must follow TruckLoad.me’s current instructions.

TruckLoad.me may set performance expectations, reporting requirements, quality standards, lead targets, or communication rules.

Failure to meet performance expectations does not create liability for the affiliate unless separately agreed, but TruckLoad.me may reduce access, stop providing leads, pause participation, or terminate the relationship.

38. Reporting

Affiliates may be required to provide activity reports, including:

  1. Leads contacted
  2. Calls made
  3. Messages sent
  4. Follow-ups completed
  5. Customer responses
  6. Interested leads
  7. Rejected leads
  8. Scheduled demos
  9. Closed signups
  10. Issues or objections
  11. Marketing channels used

Reports must be accurate and not misleading.

False reporting may result in termination and loss of commission.

39. Customer Ownership

All referred customers are customers of TruckLoad.me.

Affiliates do not own customer accounts, customer data, subscription relationships, billing relationships, platform usage, or customer communications.

TruckLoad.me may contact, onboard, support, upsell, downgrade, suspend, terminate, or manage referred customers at its discretion.

40. Platform Changes

TruckLoad.me may change the platform, pricing, plans, eligibility, free trial terms, features, commission rules, payout timing, program requirements, attribution rules, or affiliate dashboard at any time.

Where practical, TruckLoad.me may notify affiliates of material changes.

Continued participation after changes means the affiliate accepts the updated program terms.

41. Commission Changes

TruckLoad.me may change the commission percentage, commission duration, payout threshold, payout timing, eligible plans, eligible customers, attribution rules, or program structure at its discretion.

Changes may apply to future referrals, future payments, or the program generally.

TruckLoad.me may honor already-earned approved commissions unless there is fraud, breach, refund, chargeback, cancellation, or other disqualifying event.

No affiliate has a permanent right to any commission structure unless expressly agreed in a signed written contract.

42. Suspension

TruckLoad.me may suspend an affiliate account or payouts while reviewing:

  1. Fraud concerns
  2. Compliance concerns
  3. Customer complaints
  4. Marketing violations
  5. Data protection concerns
  6. Attribution disputes
  7. Payment issues
  8. Fake leads
  9. Misrepresentation
  10. Breach of these Terms

During suspension, commissions may be withheld until review is complete.

43. Termination

TruckLoad.me may terminate an affiliate’s participation at any time, with or without cause, to the fullest extent permitted by law.

An affiliate may also stop participating at any time by giving written notice.

Upon termination:

  1. The affiliate must stop promoting TruckLoad.me.
  2. The affiliate must stop using TruckLoad.me brand assets.
  3. The affiliate must delete or return confidential information and company-provided leads.
  4. The affiliate must stop using referral links, codes, and marketing materials.
  5. TruckLoad.me may deactivate dashboard access.
  6. Unpaid commissions may be reviewed before release.
  7. Commissions linked to fraud, breach, refunds, chargebacks, or ineligible customers may be cancelled.
  8. Clauses relating to confidentiality, data protection, clawbacks, liability, indemnity, disputes, and misuse survive termination.

If termination is due to fraud, illegal marketing, data misuse, brand abuse, or serious breach, TruckLoad.me may cancel all unpaid commissions.

44. Effect of Termination on Future Commission

If an affiliate is terminated without breach, TruckLoad.me may continue paying already-earned approved commissions for eligible customers, subject to these Terms.

If an affiliate is terminated for breach, fraud, spam, data misuse, false claims, unauthorized payment collection, brand abuse, or illegal conduct, TruckLoad.me may stop all future commission payments immediately.

No commission is payable after termination for new customers unless expressly approved by TruckLoad.me in writing.

45. Publicity and Testimonials

Affiliates may not publish customer testimonials, case studies, earnings examples, screenshots, videos, or customer names without permission from TruckLoad.me and the relevant customer where required.

TruckLoad.me may use an affiliate’s name, approved profile, performance examples, or testimonial for program marketing only with the affiliate’s permission, unless otherwise agreed.

46. Intellectual Property

TruckLoad.me owns all rights in its brand, logo, name, platform, website, app, screenshots, dashboard, materials, documents, sales scripts, designs, content, data, and technology.

Affiliates receive only a limited, revocable, non-exclusive, non-transferable permission to use approved materials for approved affiliate promotion during active participation.

All rights not expressly granted remain with TruckLoad.me.

47. Compliance With Laws

Affiliates must comply with all applicable laws in every country, emirate, region, and market where they operate.

This includes laws relating to:

  1. Advertising
  2. Marketing
  3. Telemarketing
  4. Data protection
  5. Privacy
  6. Consumer protection
  7. Anti-spam
  8. Telecom usage
  9. Electronic communications
  10. Employment
  11. Tax
  12. Anti-bribery
  13. Anti-corruption
  14. Sanctions
  15. Fraud
  16. Cybercrime
  17. Competition
  18. Commercial licensing

Affiliates are responsible for obtaining any license, permit, approval, or consent required for their marketing or sales activity.

48. Anti-Bribery and Improper Payments

Affiliates must not offer, promise, request, accept, or pay bribes, kickbacks, facilitation payments, improper commissions, secret rebates, or unlawful incentives.

Affiliates must not make improper payments to employees, brokers, dispatchers, fleet managers, government officials, company staff, or decision-makers to influence signups or subscriptions.

Any violation may result in immediate termination, cancellation of commissions, and legal action.

49. Sanctions and Restricted Parties

Affiliates must not promote TruckLoad.me to sanctioned persons, sanctioned entities, prohibited jurisdictions, or parties restricted under applicable trade, sanctions, or anti-money laundering rules.

TruckLoad.me may reject leads, customers, payments, or commissions where sanctions or compliance concerns arise.

50. No Guarantee of Income

TruckLoad.me does not guarantee that affiliates will earn any income.

Affiliate earnings depend on many factors, including lead quality, market demand, customer eligibility, pricing, follow-up, customer payment, customer retention, compliance, and TruckLoad.me approval.

Any earnings examples, calculators, projections, or promotional materials are illustrative only and do not guarantee results.

51. No Guarantee of Customer Acceptance

TruckLoad.me may reject any referred customer for any reason, including:

  1. Failed verification
  2. Invalid documents
  3. Unsupported region
  4. Risk concerns
  5. Fraud concerns
  6. Duplicate account
  7. Payment failure
  8. Poor fit
  9. Compliance concerns
  10. Platform misuse
  11. Internal business reasons

No commission is payable for rejected customers.

52. Limitation of Liability

To the fullest extent permitted by law, TruckLoad.me, Core Business Consulting FZE LLC, and its owners, directors, officers, employees, contractors, suppliers, affiliates, and partners will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages.

This includes loss of profit, loss of opportunity, loss of expected commission, loss of data, loss of goodwill, business interruption, reputational harm, or marketing costs.

To the fullest extent permitted by law, TruckLoad.me’s total liability to an affiliate will not exceed the approved unpaid commission owed to that affiliate for the three months before the event giving rise to the claim.

Nothing in these Terms limits liability that cannot legally be limited.

53. Indemnity

The affiliate agrees to defend, indemnify, and hold harmless TruckLoad.me, Core Business Consulting FZE LLC, and its owners, directors, officers, employees, contractors, suppliers, affiliates, and partners from any claims, losses, damages, fines, penalties, costs, expenses, legal fees, or liabilities arising from:

  1. The affiliate’s breach of these Terms.
  2. The affiliate’s marketing activity.
  3. The affiliate’s false claims.
  4. The affiliate’s spam, telemarketing, messaging, or advertising activity.
  5. The affiliate’s data protection breach.
  6. The affiliate’s fraud or misconduct.
  7. The affiliate’s misuse of TruckLoad.me brand assets.
  8. The affiliate’s unauthorized promises.
  9. The affiliate’s collection or misuse of money.
  10. The affiliate’s violation of law.
  11. Customer complaints caused by the affiliate.
  12. Acts or omissions of the affiliate’s employees, contractors, callers, freelancers, or sub-affiliates.

54. Disputes About Commission

If an affiliate disputes a commission decision, the affiliate must notify TruckLoad.me in writing within 15 days of the relevant dashboard update, payout statement, or missed payout.

The notice must include:

  1. Customer name
  2. Lead details
  3. Date of referral
  4. Evidence of referral
  5. Communication proof
  6. Reason for dispute

TruckLoad.me will review available records and make a final decision.

If the affiliate does not dispute within 15 days, the commission statement will be considered accepted.

55. Electronic Acceptance and Records

The affiliate agrees that electronic acceptance, dashboard activity, email confirmation, WhatsApp confirmation, form submission, referral link use, lead submission, payout acceptance, and platform logs may evidence acceptance of these Terms and program activity.

TruckLoad.me records may be used to determine referrals, attribution, commission, compliance, fraud, and disputes.

56. Changes to These Terms

TruckLoad.me may update these Affiliate Program Terms at any time.

The updated version may be posted on the website, dashboard, affiliate portal, or sent by email or other communication method.

Continued participation after the updated Terms are effective means the affiliate accepts the updated Terms.

If the affiliate does not agree, the affiliate must stop participating in the program.

57. Assignment

Affiliates may not assign, transfer, delegate, sell, or share their rights or obligations under these Terms without TruckLoad.me’s written permission.

TruckLoad.me may assign or transfer these Terms in connection with business restructuring, sale, merger, acquisition, financing, asset transfer, or operational transfer.

58. Severability

If any part of these Terms is found invalid, unlawful, or unenforceable, that part will be limited or removed to the minimum extent necessary, and the remaining Terms will continue in effect.

59. No Waiver

If TruckLoad.me does not enforce a provision immediately, this does not waive the right to enforce it later.

Any waiver must be in writing.

60. Entire Agreement

These Affiliate Program Terms, together with any signed affiliate agreement, dashboard terms, payout rules, program policies, privacy policy, and approved written instructions from TruckLoad.me, form the agreement between the affiliate and TruckLoad.me for participation in the Affiliate Program.

If there is a conflict between these Terms and a separately signed written agreement, the signed written agreement controls only for the specific subject it covers.

61. Language

These Terms may be translated for convenience.

The English version controls unless a signed written agreement states otherwise.

62. Governing Law and Jurisdiction

These Terms are governed by the laws of the United Arab Emirates.

Subject to any separate signed written agreement, the competent courts of the United Arab Emirates will have jurisdiction over disputes arising from or related to these Terms, the Affiliate Program, commissions, referrals, or affiliate conduct.

Before filing a formal claim, the affiliate must first contact TruckLoad.me in writing and attempt to resolve the issue in good faith.

63. Contact

For affiliate program questions, commission queries, compliance issues, or legal notices, contact:

TruckLoad.me Core Business Consulting FZE LLC Ajman Media City Free Zone License No. 3337 United Arab Emirates

Email: support@truckload.me